Reference

Terms & Conditions That Work for You

Our terms are built around what you need to know before you open an account, deposit via DANA, OVO, GoPay or QRIS, and start playing across our live…

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mega118 login Terms & Conditions That Work for You
REACH US ANYTIME

How to Contact Us About Your Terms

We're here to explain any clause, walk you through account verification, or help you understand what happens when you request a withdrawal.

Live Chat Open a chat window in your account lobby or on this site.
Email Support Send us detailed questions about your account terms or data requests.
Phone Support Call during our business hours to speak with a specialist about account restrictions, withdrawal…
HOW WE PROTECT YOU

Data Security and Account Safeguards in Our Terms

Your security is part of our terms. We encrypt all data from your login through your DANA, OVO, GoPay or QRIS deposit, and we keep withdrawal verification logs…

Encryption Standard

Every deposit, withdrawal and login uses SSL encryption. Your DANA, OVO, GoPay or QRIS transaction data is protected from point…

Data Retention

We keep your account records, deposit history and withdrawal logs for as long as your account is active, then six…

Cookie Policy

Our terms explain what cookies do on your device—they let us remember your login, track how you use our lobby…

Account Freeze Protocol

If we detect unusual activity or you request verification, our terms allow us to freeze your account temporarily.

Withdrawal Verification

Our terms require us to verify every withdrawal against your account history and payment method on file.

Data Access Request

Under our terms, you can ask for a copy of all data we hold about you.

Frequently Asked About Your Account Terms

Our terms allow your account to remain inactive indefinitely if you have a zero balance. If you have funds in your wallet, we keep your account active until you withdraw or contact us. If your account shows no login activity for two years, we may close it and return any balance to your original DANA, OVO, GoPay or QRIS deposit method.

You can update your phone number, email and address through your account settings. Your name, date of birth and identity number are fixed once verified for security reasons. If you need to change these, our support team can walk you through a re-verification process.

Our terms guarantee that money you win and request to withdraw is yours. Once your withdrawal is approved and processed through DANA, OVO, GoPay or QRIS, it reaches your wallet in under 60 minutes. We don't hold funds or charge hidden fees once you request a payout.

Our terms require us to encrypt all payment details and keep them separate from your login credentials. We never store your full card number or wallet password. Payment processing is handled by certified partners, and we store only a reference token for future deposits.

Deposit and withdrawal limits depend on your account age and local law. New accounts may have lower daily limits for the first 30 days. After verification, limits increase. Contact our support team to see your personal limits or request an increase that fits your play style.

If you dispute a deposit or withdrawal through DANA, OVO, GoPay or QRIS, our terms require us to investigate within 7 business days. We review your account logs, payment confirmation and the transaction record with your payment provider. Most disputes resolve within 14 days.

Our terms state that your account is personal and non-transferable. Sharing login details or playing on someone else's account violates our terms and may result in account closure. Each person must open their own account with their own identity verification and payment method.